Abstract Purpose – Using the frameworks of social exchange theory (SET) and conservation of resources (COR) Theory, this study examined the influence of servant leadership on employees’ performance through the social exchange indicator (trust), and how perceived organizational politics (POP) influences these relationships. Design/methodology/approach – Survey data were collected from 236 supervisor/subordinate dyads in a public sector organization in Pakistan. Structural equation modeling and bootstrapping were used to test the study hypotheses. Findings – Servant leadership was found to positively influence employees’ task performance and organizational citizenship behaviors (OCBs). Further, analysis revealed that trust in leader partially mediated the positive relationship between servant leadership and subordinates’ task performance and OCBs. However, although POP moderated the indirect relationship between servant leadership and subordinates’ task performance, it did not moderate the indirect relationships between servant leadership and OCBs. Originality/value – This is one of the first studies to be conducted in the South Asian context, testing the relationship between servant leadership and employee performance through the social exchange indicator (trust) in a political organizational environment. Theoretical contributions, practical implications, study limitations and future research directions are discussed at the end of the study. Keywords: Servant leadership, Trust, Task performance, Citizenship behaviors, Perceived organizational politics Paper type: Research paper
Abstract Purpose – Using the frameworks of social exchange theory (SET) and conservation of resources (COR) Theory, this study examined the influence of servant leadership on employees’ performance through the social exchange indicator (trust), and how perceived organizational politics (POP) influences these relationships. Design/methodology/approach – Survey data were collected from 236 supervisor/subordinate dyads in a public sector organization in Pakistan. Structural equation modeling and bootstrapping were used to test the study hypotheses. Findings – Servant leadership was found to positively influence employees’ task performance and organizational citizenship behaviors (OCBs). Further, analysis revealed that trust in leader partially mediated the positive relationship between servant leadership and subordinates’ task performance and OCBs. However, although POP moderated the indirect relationship between servant leadership and subordinates’ task performance, it did not moderate the indirect relationships between servant leadership and OCBs. Originality/value – This is one of the first studies to be conducted in the South Asian context, testing the relationship between servant leadership and employee performance through the social exchange indicator (trust) in a political organizational environment. Theoretical contributions, practical implications, study limitations and future research directions are discussed at the end of the study. Keywords: Servant leadership, Trust, Task performance, Citizenship behaviors, Perceived organizational politics Paper type: Research paper