In today's business landscape, digital transformation is becoming a mantra for company survival. The (r)evolution of digital technologies is radically changing the interaction and channels of organisations with customers, the operation management and how to achieve efficiency and the definition of winning business models. Therefore, the challenge is not simply to manage digital transformation but to make sure that digital transformation drives organisational growth and value creation enhancement. In this perspective, strategic knowledge management plays a fundamental role. We have identified three fundamental perspectives linking knowledge management and digital transformation: enabling-based factor – how digital transformation supports knowledge management processes; replacing-based factor – how digital transformation allows extending or replacing the capacity for action of knowledge workers and converter-based factor – to what extent digital technologies represents an instrument to translate knowledge into tangible assets. These three perspectives represent at the same time routes for future research directions and areas for exploring practical applications of managing knowledge for and with digital transformation.
In today's business landscape, digital transformation is becoming a mantra for company survival. The (r)evolution of digital technologies is radically changing the interaction and channels of organisations with customers, the operation management and how to achieve efficiency and the definition of winning business models. Therefore, the challenge is not simply to manage digital transformation but to make sure that digital transformation drives organisational growth and value creation enhancement. In this perspective, strategic knowledge management plays a fundamental role. We have identified three fundamental perspectives linking knowledge management and digital transformation: enabling-based factor – how digital transformation supports knowledge management processes; replacing-based factor – how digital transformation allows extending or replacing the capacity for action of knowledge workers and converter-based factor – to what extent digital technologies represents an instrument to translate knowledge into tangible assets. These three perspectives represent at the same time routes for future research directions and areas for exploring practical applications of managing knowledge for and with digital transformation.