I have completed my PhD in organizational behaviors/leadership from the Queensland University of Technology Australia. I am currently working as an Assistant Professor in the College of Business Administration, Ajman University, UAE. My areas of interest in research are servant leadership, trust, organizational justice/injustice, organizational politics and women entrepreneurship. I have published in the leading management journals including the Personnel Review, International Journal of Conflict Management, Management Research Review, Asia Pacific Management Review and International Journal of Entrepreneurial Behavior & Research.
This study tested the mediating role of outward focused negative emotions (anger) on the direct relationships between perceived injustice (distributive, procedural and interactional) and deviant workplace behaviors directed towards organization (DBO), and deviant workplace behaviors directed towards individuals (DBI). The study further theorized that dispositional variables (agreeableness and neuroticism) will moderate injustice perceptions-emotions-deviant behaviors relationships. Survey data were collected from employees of UWV (Employee Insurances Implementing Agency) Netherlands. Confirmatory factor analysis and mediation analyses were used for testing the hypothesized model of this study. Analyses revealed that there is an adequate fit between the data and the tested model. According to the expectations, a positive relationship was found between outward focused negative emotions (anger) and deviant workplace behaviors (DBO and DBI). In addition, the analysis further showed that anger fully mediated the positive relationships between perceived distributive and interactional injustice and deviant workplace behaviors (DBO and DBI). However, the direct positive relationship between procedural injustice and deviant workplace behaviors (DBO) was partially mediated by anger. The interaction between anger and dispositional traits (agreeableness and neuroticism) on deviant behaviors was also significant. Study limitations and practical implications are discussed.
Abstract Purpose – The main purpose of this paper is to examine the mediating role of psychological capital in the relationship between perceived psychological empowerment and employee satisfaction, normative organizational commitment and turnover intentions. Design/methodology/approach – To test the proposed research model, the authors collected field data from seven telecommunication companies located in the Islamabad Capital Territory of Pakistan. Through a two-wave data collection design, a total of 411 participants reported their perceptions about psychological empowerment and psychological capital at Time 1 and their job satisfaction, normative organizational commitment and turnover intention at Time 2. Findings – Results supported the hypothesized relationships, showing that psychological capital fully mediates the relationship between perceived psychological empowerment and employee job satisfaction, normative organizational commitment and turnover intention. Research limitations/implications – This study relied on cross-sectional data, which does not fully satisfy the conditions of establishing causality. Practical implications – Results of this study will help organizations and practitioners to understand the importance of psychological empowerment and psychological capital and how they positively influence organizational performance, including employee job satisfaction, normative organizational commitment and turnover intention. Originality/value – Drawing upon the self-determination theory of Deci and Ryan (2000), this study contributes to organizational behaviour literature by proposing and testing psychological capital as an underlying mechanism that can explain the impact of psychological empowerment on employee satisfaction, normative organizational commitment and turnover intention. Keywords: Psychological capital, Organizational commitment, Turnover intention, Job satisfaction, Attitudes, Psychological empowerment, Organizational theory and behaviour Paper type: Research paper
Abstract Purpose – The purpose of this paper is to examine the influence of Muslim society marriages – forced, arranged or marriages of choice/love, on women entrepreneurial intentions (EI), with reference to Ajzen’s (2002) theory of planned behaviour. It is postulated that marriage type has a significant influence on women household dynamics towards EI and business growth. Design/methodology/approach – A qualitative methodology was used and a total of 20 semi-structured face-to-face interviews were conducted with Muslim married women entrepreneurs operating home-based and market-based small businesses. Findings – The findings show that all these three types of married women entrepreneurs are active in the entrepreneurial process. However, the authors found different paradoxes in their EI and desire for business growth based on their marriage choices or marriage-related constraints that may have been imposed on them. Research limitations/implications – Qualitative research on a small sample size certainly presents a limitation on the generalizability of this work, because it is difficult to capture data regarding this sensitive issue. Future research could also be carried out in other cultural and religious traditions. Social implications – The paper provides good insights to understand the entrepreneurial journey of Muslim women entrepreneurs in the conservative society based on their marriages options. Originality/value – The contribution of this research is twofold. First, the paper offers a theoretical perspective related to female EI and business growth based on religious marriages. Second, it applies Ajzen’s (2002) planned behaviour theory to establish how marriage constraints may influence women EI in the Muslim society. Keywords: Entrepreneurial intention, Theory of planned behaviour, Women entrepreneurs, Muslim marriages, Business growth Paper type: Research paper
Abstract Purpose – The purpose of this study is to investigate employee trust in the leader as the underlying mechanism between transformational leadership and employees’ organizational identification and their continuous improvement efforts. Design/methodology/approach – Survey data were collected from 282 employees, working in 8 different private and public sector organizations from the banking, higher education, telecommunications and health sectors in Pakistan. Structural equation modeling was used to test the study hypotheses. Findings – The results support the hypothesized relationships showing that trust in the leader partially mediates the relationship of transformational leadership with organizational identification and continuous improvement efforts. Research limitations/implications – This study relied upon cross-sectional data, which does not satisfy the conditions to establish causality. Practical implications – The results of this study will help organizations and practitioners to understand the importance of trust between transformational leaders and followers, which ultimately results in higher organizational identification and continuous improvement. Originality/value – Using the broader framework of social exchange theory (Blau, 1964), this study contributes to the extant employee – organization relationship literature by proposing and testing trust in the leader as an underlying psychological mechanism that can explain the impact of transformational leadership on employees’ organizational identification and their continuous improvement efforts. Keywords: Transformational leadership, Organizational behaviour, Leadership, Trust, Continuous improvement, Social exchange, Organization identification, Continuous improvement efforts Paper type: Research paper
Abstract Purpose – The main purpose of this study is to examine the catalytic impact of perceptions of politics in organizations on the relationship between perceived unfairness and deviant behavior at work. Design/methodology/approach – To test the proposed research model, the authors collected field data in a public sector university located in Islamabad Capital Territory, Pakistan. A two-wave questionnaire was distributed to 400 employees. In the first wave, the questionnaire was used to collect data on participants’ perceptions of perceived injustice and organizational politics. After two weeks, the second wave of data collection was conducted by sending another questionnaire to the same respondents to collect data on their organizational and interpersonal deviance. Findings – Empirical findings revealed that perceived interactional injustice results in interpersonal deviance, and perceived distributive and procedural injustice results in organizational deviance. Moreover, the direct relationship between perceived injustice and deviant behaviors was stronger when the perception of politics factor was high. Originality/value – To the best of the authors’ knowledge, this study is one of the first to test the detrimental effect of perception of politics on deviance in a public organization in Pakistan. Keywords: Procedural justice, Interactional justice, Distributive justice, Organizational politics, Perceived injustice, Organizational deviance, Perceived politics Paper type: Research paper
Abstract Purpose – Using the frameworks of social exchange theory (SET) and conservation of resources (COR) Theory, this study examined the influence of servant leadership on employees’ performance through the social exchange indicator (trust), and how perceived organizational politics (POP) influences these relationships. Design/methodology/approach – Survey data were collected from 236 supervisor/subordinate dyads in a public sector organization in Pakistan. Structural equation modeling and bootstrapping were used to test the study hypotheses. Findings – Servant leadership was found to positively influence employees’ task performance and organizational citizenship behaviors (OCBs). Further, analysis revealed that trust in leader partially mediated the positive relationship between servant leadership and subordinates’ task performance and OCBs. However, although POP moderated the indirect relationship between servant leadership and subordinates’ task performance, it did not moderate the indirect relationships between servant leadership and OCBs. Originality/value – This is one of the first studies to be conducted in the South Asian context, testing the relationship between servant leadership and employee performance through the social exchange indicator (trust) in a political organizational environment. Theoretical contributions, practical implications, study limitations and future research directions are discussed at the end of the study. Keywords: Servant leadership, Trust, Task performance, Citizenship behaviors, Perceived organizational politics Paper type: Research paper
Abstract Purpose – This study determines the relationship between small and medium-sized enterprises (SMEs) and their support providers during three phases: pre-conflict environment, during conflict environment, and the post-conflict (uncertain) environment with the reference to institutional theory in the northwest region of Pakistan where there is ongoing unrest between the authorities and the insurgents. Design/methodology/approach – Using a qualitative approach, a total of 23 semi-structured interviews were conducted, 19 with the owner-managers of small manufacturing firms and 4 from small business support providers in the region. Findings – The authors theorise the changing role of support agencies as differing institutional gaps, while conflict is destructive for SMEs and support agencies; paradoxically the crisis results in stronger relationships between the support providers and SMEs which was weaker in the pre-conflict environment. Such stronger relationship enhanced the cognitive pillar of institutional theory where entrepreneurship is supported by various groups including government agencies and SMEs to alleviate unemployment in the region which is one of the potential reasons of terrorism in the country. Practical implications – The study may have value for policymakers who need to know more about how small businesses and support providers develop a support network in difficult regions and give a comprehensive framework to other conflictual regions who face similar circumstances. Originality/value – This research contributes to the previous literature in several ways. First, the study reveals the impact of conflict environment on small businesses and support providers where a little research has been undertaken. Second, the study shows the support mechanism in three different intervals pre-conflict, during the conflict and post-conflict and how the Talibanization in the region has a positive impact by strengthening the support structure among small businesses and support providers. Finally, the study contributes to the growing body of literature on entrepreneurship in conflict environments. Keywords: SMEs, Institutional theory, Business support, Conflict environment, Pakistan Paper type: Research paper
Abstract: Pakistan has been blessed with rich tourism potential because of its rich history, culture, biological and geographical diversity. Travelers have for quite some time been attracted to Pakistan to encounter a nation that flaunts rugged natural beauty, cultural richness, and unparalleled hospitality. Pakistan has various tourist destinations in the northern areas of Pakistan. Kumrat Valley has become a tourist hotspot in recent times after the prime minister of Pakistan, Mr. Imran Khan, visited the valley. To reduce the negative effects on these tourist destinations due to the accelerating increase in tourists, the present study used a quantitative approach to uncover whether there is an environmental awareness–behavior gap among the tourists, with their level of environmental awareness outweighing pro-environmental behavior. Using a sample of 426 tourists who have visited the valley, the analysis of the results indicates that the pro-environmental behavior is positively and significantly affected by the components, environmental awareness, environmental concern, and environmental attachment. Environmental attachment is added as a moderator between environmental awareness and pro-environmental behavior. This study suggests that environmental awareness must be promoted among tourists to ensure that they exhibit pro-environmental behavior.