Course Description
Artificial Intelligence (AI) makes computer systems to mimic human problem solving and decision making abilities used in businesses. AI systems used in business are increasingly substituting human’s tasks, roles, responsibilities, and their decision making. Consequently, business management reshapes the business processes and core actions in management for better interaction with the AI system. While the ‘new normal’ disruptive technology AI opens up the door to design and implement smart practical applications transforming the new abundance of data to empower intelligent decisions, the essence of AI knowledge become more pervasive reality of automation for business management and its potential impact on human engagement in business operation is massive. This course is designed to provide students with knowledge related to established and emerging developments of AI systems in organizations using real-world examples. Applications of AI systems in various areas including management, finance, customer relationship management, and human resources management will be explored.