| Abstract |
It can be the difference between life and death in emergency situations, therefore fast and accurate contact with emergency personnel is essential. Consider a person in danger, unable to communicate because of fear or injury, or even a non-verbal person who finds it difficult to make a phone call. Despite being important, traditional hotlines frequently encounter difficulties like incorrect assumptions, delays in locating locations, and language limitations that may seriously delay fast responses. In these circumstances, every second counts. The goal of this project is to create smart emergency response software that will solve these problems by giving people a simpler and easier way to contact emergency services.
With just one tap, users may ask for help using the app, which quickly notifies the appropriate service whether it be the police, ambulance, or civil defence with their location and the nature of the problem without requiring them to contact. This removes typical barriers to communication, particularly when the distressed individual is unable to communicate properly or clearly. The app’s intuitive design also includes features like emergency profiles, which allow users to save important personal or medical data beforehand. When someone is unable to communicate their own medical history or emergency contacts, this becomes even more crucial. Additionally, the app has silent distress signals that let users discreetly notify emergency personnel in dangerous circumstances without drawing attention to the issue, guaranteeing that they can get the necessary help while remaining safe.
The software enhances the speed and quality of emergency responses by using secure data transfer and real-time GPS tracking. The app’s automation makes sure that assistance is sent out with greater speed and efficiency in a world where delays can have a significant impact. Everyone can use it, including those who might find it difficult to make normal emergency calls, such the elderly, those with disabilities, or anyone under a lot of stress. Understanding how important it is in an emergency and offering a solution that lowers the load on the person in need are the main goals of this project, which focuses on human experience.
According to studies, the typical emergency call with a police operator lasts approximately one minute and thirty seconds. During this time, operators must obtain information before providing the required assistance. This method further slows down the response and expands the time it takes for assistance to arrive in cases where the caller needs a different emergency service, such an ambulance. According to our research, police response times in a controlled setting typically take four minutes; however, this can increase to five or six minutes when information gathering, and service orientation are considered. These delays can last anywhere from ten to fifteen minutes in real-world situations, which is an essential period that could have serious effects.
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